The supplier follow up closely with us at each process. Items' dimensions and colour were closely monitored. Delivery via FOB was also closely monitored to ensure delivery on time. Supplier was readily available during communication, which is very important to keep our clients updated. A small mistake occurred when items were short in quantity; they checked and did an immediate refund. On-time Shipment: Delivery on time. Quality: Met with the client's expectations. Material: Clearly identified.